Articles
Learn more about loyalty
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News
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Blog
Examples of successful loyalty schemes
See real loyalty scheme examples, including points systems, t...
Blog
Key benefits of customer loyalty
Discover the benefits of customer loyalty, from higher retent...
Blog
How AI is changing loyalty programs (and what it means for customer retention)
Discover how AI loyalty programs improve customer retention t...
Blog
Finding the right customer retention solution
Explore how a customer retention solution helps improve loyal...
Blog
How banks use loyalty programs to reward customers
Learn how bank loyalty programs really work, how rewards are ...
Blog
The benefits of tiered loyalty programs
Learn why tiered loyalty programs improve retention, engageme...
Blog
What makes a great hotel loyalty program?
Discover what makes a great hotel loyalty program, from point...
Blog
Building an effective employee reward program
Learn how an employee reward program shapes motivation, reten...
Blog
How to calculate customer retention rate
Learn how to calculate customer retention rate, avoid common ...
Blog
Customer retention metrics that explain why customers stay or leave
Learn how customer retention metrics like churn, lifetime val...
Blog
Loyalty programs for small businesses that build repeat customers
Discover how a loyalty program for small businesses helps inc...
Blog
What consumer loyalty really means
Discover what consumer loyalty really means today and how tru...
Blog
The silver generation isn’t “hard to engage.” we’ve just been designing loyalty without them.
The Silver Generation is growing fast, and they spend big. Di...
Blog
Referral programs that actually work
Discover why referral programs matter, what makes them effect...
Blog
Seasonal promotions and loyalty: How timing matters
Discover how seasonal promotions, timing, and loyalty program...
Blog
How mobile apps boost customer engagement
Learn how loyalty apps improve customer engagement with easy ...
Blog
Digital vs physical loyalty cards: pros and cons
Digital loyalty cards and physical loyalty cards each offer u...
Blog
Top mistakes businesses make in loyalty programs
Loyalty programs often fail from simple design mistakes. Lear...
Blog
The psychology behind loyalty programs
Explore the psychology of loyalty and how habits, rewards, em...
Product Updates
Increase customer satisfaction with Points to Discount Slider
Enhance customer satisfaction with NeoDay's innovative Points...
Blog
Using data analytics to improve customer retention
Learn how data analytics helps businesses improve customer re...
Blog
Bank rewards program examples that actually work, and why
Explore bank rewards program examples that drive loyalty, fro...
Blog
How to start a loyalty program?
Learn how to start a loyalty program that boosts retention, i...
Blog
Best restaurant loyalty program examples
Explore restaurant loyalty program examples that boost repeat...
Blog
Best retail loyalty program examples
Explore retail loyalty programs, their benefits, and real-wor...
Blog
How to design a tiered loyalty program
Discover how to design a tiered loyalty program that boosts e...
Blog
Improve enterprise customer experience: a strategic guide
Discover how to improve enterprise customer experience throug...
Blog
Influence buying behavior and boost conversions
Learn how to influence buying behavior with actionable strate...
Blog
Influence customer behavior: Understanding buying decisions
Discover how to influence customer behavior using psychology,...
Blog
Integrate Loyalty in Marketing
Guide on integrating customer loyalty with NeoDay's robust re...
Blog
Cases
Increase brand loyalty with these powerful customer strategies
Learn how to increase brand loyalty with proven strategies, e...
Blog
Customer experience optimization explained: tools, tips, and trends
Learn the essentials of customer experience optimization with...
News
NeoDay named an IDC Innovator for Experiential Loyalty with Measurable ROI in Retail
NeoDay named an IDC Innovator for Experiential Loyalty with M...
News
NeoDay Recognized in Everest Group’s Loyalty Platform PEAK Matrix® Assessment 2025
NeoDay has been recognized in Everest Group’s 2025 Loyalty Pl...
Blog
Why gamification loyalty programs are winning over customers
Discover how gamification loyalty programs boost engagement, ...
Blog
Gamification business: how to boost engagement and results
Explore how gamification business strategies boost engagement...
News
NeoDay named in Forrester’s "The Loyalty Platforms Landscape, Q3 2025"
NeoDay celebrates its inclusion as a Representative Vendor in...
Blog
Why gamification marketing is your next competitive edge
Learn how gamification marketing drives engagement, conversio...
Blog
Marketing games: how gamified strategies drive loyalty and lead growth
Learn how marketing games can help boost loyalty and get more...
Product Updates
NeoDay’s Declaration of Conformity
Discover how NeoDay’s Declaration of Conformity ensures acces...
Blog
How to build a higher margin business in 2025
Build a higher margin business with smart pricing, product st...
News
NeoDay recognized in the 2025 Gartner® Market Guide
NeoDay celebrates its inclusion as a Representative Vendor in...
Blog
How to reduce churn and boost retention in 2025
Learn how to reduce churn and keep them coming back with prov...
Blog
How to increase revenue: build and optimize your strategy
Learn how to increase revenue using loyalty techniques, impor...
Blog
Customer engagement: build loyalty that lasts
Find out what customer engagement is, how it's differs from c...
Blog
10 ways to improve customer retention
Discover ten practical ways on how to improve customer retent...
News
MAGNEDS & Tesco Win Global Loyalty Awards - powered by NeoDay
Discover how MAGNEDS, NeoDay, and Tesco revolutionized retail...
Blog
How to create a customer retention plan that actually works
Use these easy tips to make a customer retention plan, and se...
Blog
Customer retention software: what to look for and why it matters in 2025
Discover why customer retention is more important than ever i...
Blog
Returning customers: your greatest growth asset
Discover how returning customers can help increase sales and ...
Product Updates
Black Release: Reduce IT costs with Flexible Event Triggers
Discover how NeoDay's Flexible Event Triggers can reduce IT c...
Blog
Effective customer retention strategies for long-term success
Learn how to create an effective customer retention strategy ...
Blog
Step-by-step guide to developing a customer retention plan
Discover how to build a customer retention plan with step-by-...
Blog
What is customer retention, and why is it important?
Discover what customer retention is, why it's important for d...
Blog
Top 5 must-haves to look for in customer retention software
Discover the top 5 must-have features in customer retention s...
Product Updates
Increase Engagement with the Wheel of Fortune 2.0
Increase customer engagement with Wheel of Fortune 2.0—an gam...
Blog
Effective Strategies to Improve Customer Retention
Boosting customer retention is crucial for sustained growth i...
Product Updates
Repeated app visits with a Rewards Calendar
Boost your app engagement and customer loyalty with NeoDay's ...
Product Updates
Black Release: Reduce churn with Flexible Tiering
Flexible Tiering revolutionizes your loyalty program, enhance...
Product Updates
The Black Release: Discover NeoDay's latest product updates
Unveil the transformative capabilities of NeoDay's Black Rele...
Blog
5 Effective ways to reward and retain loyal customers
Discover 5 effective tips to reward loyal customers and boost...
Blog
Customer focus: the secret ingredient for success
Discover how customer focus can boost satisfaction, loyalty, ...
Blog
Sustainability: Loyalty programs with a purpose
Discover how Sustainable Loyalty Programs (SLPs) can attract ...
Blog
Loyalty marketing: the key to sustainable customer success
In today’s rapidly changing world, building a loyal customer ...
Blog
Unlocking Loyalty: Accelerating Time to Value in Customer Engagement Programs
In today's fast-paced business landscape, the abilit...
Blog
What is customer satisfaction and how to achieve it?
Learn what customer satisfaction is and discover effective st...
Blog
Understanding loyalty trends in retail
Discover the latest retail loyalty trends, including mobile a...
Blog
5 impressive ways to get more loyal customers
In today’s rapidly changing world, building a loyal customer ...
Blog
Shifting to experiential loyalty programs
Discover how experiential loyalty programs can create lasting...
Podcast
Podcast: Ensuring retention through customer engagement
Learn what customer loyalty is, why it's important, and disco...
Blog
What is customer loyalty and how can it be achieved?
Learn what customer loyalty is, why it's important, and disco...
Cases
How Dia transformed customer engagement with NeoDay
In today’s competitive retail landscape, maintaining customer...
Blog
Collecting customer data: what is it and how does it work?
Learn the importance of customer data, types of data, collect...
Blog
Setting up a loyalty program with success
Learn how to set up a successful loyalty program that boosts ...
Podcast
Podcast: Customer Acquisition Cost - Customer Lifetime Value-Ratio
Learn what customer loyalty is, why it's important, and disco...
Blog
Why satisfied customers are so important
Discover why satisfied customers are crucial for your busines...
Blog
Customer success: an essential strategy + tips
Discover the importance of customer success and how strong cu...
Blog
What is a customer data platform?
Discover the power of Customer Data Platforms (CDPs) to enhan...
Blog
Customer research: from satisfied customers to loyal customers
Discover how to transform satisfied customers into loyal bran...
Video
Webinar: Unlocking Emotional Loyalty: Where to Start?
Learn what customer loyalty is, why it's important, and disco...
Blog
The future of customer loyalty
AI is revolutionizing retail loyalty programs through persona...
Blog
Customer knowledge: The key to business success is data
Discover how to drive business by learning strategies to leve...
Blog
The 5 best ways to obtain customer information
Discover the top 5 ethical methods to gather valuable custome...
Blog
Customer satisfaction measurement in loyalty
Learn the importance of measuring customer satisfaction and d...
Blog
The history & evolution of retail loyalty programs
Discover the evolution of loyalty programs, from 18th-century...
Blog
Customer profile: What is it and how to make it?
Learn to create effective customer profiles to enhance your m...
Blog
Loyalty program examples: the best programs listed
Explore the best loyalty program examples that boost customer...
Blog
What is customer lifetime value and how can you calculate it?
What is customer lifetime value and how can it be calculated?...
Blog
Tips to increase customer satisfaction
Whitepaper Customer satisfaction Increasing customer satisfac...
Blog
Championing customer loyalty with NeoDay
Whitepaper Customer value In today’s fiercely competitive ret...
Blog
Customer value: How does it work?
Learn the importance of customer value, methods to determine ...
Blog
What is customer experience (CX) and how to use it effectively?
Discover what customer experience (CX) is and how to use it e...
Blog
Customer value assessment: How to calculate customer value?
Customer value is important for any business. A good customer...
Blog
Ways to increase customer engagement
Learn strategies to boost customer engagement and loyalty by ...
Blog
Customer satisfaction survey: here’s how to do it
Learn how to conduct effective customer satisfaction surveys ...
Blog
Customer retention: what it is and how to realize it?
Whitepaper Customer retention Customer retention is crucial t...
Blog
What is a loyalty program?
Discover how loyalty programs can boost customer retention, e...
Blog
The customer journey: what is it and how to map it?
Whitepaper Customer journey A customer journey, also known as...
