Sustainability: Loyalty programs with a purpose
Whitepaper Customer value The retail world is experiencing a green revolution. Sustainability is no longer a niche concern; it’s a
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How Dia Groupe transformed customer engagement with NeoDay loyalty platform
Whitepaper Customer value In today’s competitive retail landscape, maintaining customer loyalty and engagement is more challenging than ever. Recognizing this,
Championing customer loyalty with NeoDay
Whitepaper Customer value In today’s fiercely competitive retail environment, customer loyalty is no longer a luxury, it’s a necessity. Businesses
Customer value: how does it work?
Whitepaper Customer value Business is all about understanding and improving the value that customers bring to your business. Customer value
Customer satisfaction survey: here’s how to do it
Whitepaper Customer satisfaction It’s no secret: in a world where the customer is king, customer satisfaction makes all the difference.
Customer satisfaction measurement
Whitepaper Customer satisfaction How can you make your business even more successful? By gaining insight into customer satisfaction, of course!
5 reasons why satisfied customers are so important
Whitepaper Customer satisfaction When you walk into a café and the atmosphere is warm, the coffee is delicious and the
The future of customer loyalty
Whitepaper The retail landscape is undergoing a digital transformation. Modern customers seek more than just good deals; they expect personalized
Shifting to experiential loyalty programs
Whitepaper In the fast-changing retail world of today, customers desire personalized and seamless shopping experiences. In order to thrive in
Customer success: an essential strategy + tips
Whitepaper Customer success Picture this: it’s a busy monday morning and you’ve just run out the door to catch the
Customer focus: the secret ingredient for business success
Whitepaper Customer focus In today’s hyper-competitive business world, it is often the customer experience that makes a company excel. Organizations
What is a customer data platform?
Whitepaper Customer data platform In today’s rapidly evolving business environment, managing and analyzing customer data has become crucial. This is
The 5 ways to get more loyal customers
In today's rapidly changing world, building a loyal customer base is more important than ever. But what is "loyalty marketing”?
Understanding loyalty trends in retail
In this constantly changing setting, establishing customer loyalty is not simply tied to points and discounts anymore. It’s all about
Retail loyalty programs: the evolution
Customer loyalty has always been the cornerstone of successful retail. But how we cultivate that loyalty has undergone a fascinating
Loyalty marketing: the key to sustainable customer success
In today's rapidly changing world, building a loyal customer base is more important than ever. But what is "loyalty marketing”?
What is customer lifetime value and how can you calculate it?
What is customer lifetime value and how can it be calculated? Customer lifetime value is an estimate of the total
Customer knowledge: the key to business success!
Have you ever walked into a store and felt they knew exactly what you needed, even before you said anything?
Customer value assessment: how to calculate customer value?
Customer value is important for any business. A good customer value assessment allows a company to better align itself with
Customer profile: what is it and how to make it?
Whitepaper Customer profile Within marketing, understanding your customers is key. Understanding your customer and knowing who the customer is is
Collecting customer data: what is it and how does it work?
Whitepaper Customer data Customer data, also known as customer information, is the information you have about a customer. It is
Customer retention: what it is and how to realize it?
Whitepaper Customer retention Customer retention is important to the success of any business. Namely, this is the ability to retain
Customer research: from satisfied customers to loyal customers
Whitepaper Customer research Customer satisfaction is super important for any business, but there’s more to it than just happy customers.
Tips to increase customer satisfaction
Whitepaper Customer satisfaction Increasing customer satisfaction is at the top of many companies’ priority list, and for good reason. Retaining
What is customer satisfaction and how to achieve it?
Whitepaper Customer satisfaction Customer satisfaction is an essential part of any successful business. It’s not just a performance indicator, it’s
The 5 best ways to obtain customer information
Whitepaper Customer information In today’s digital age, information is crucial. This means that customer information can be a crucial key
Ways to increase customer engagement
Whitepaper Customer engagement Nowadays, especially in a world where customers are becoming more discerning, increasing customer engagement is critical for
Loyalty program examples: the best listed
Whitepaper Loyalty program examples Nowadays, loyalty programs seem to be an indispensable element for companies to retain their customers and
What is customer loyalty and how can it be achieved?
Whitepaper Customer loyalty ‘Customers’ and ‘loyalty’ are not unfamiliar concepts, the terms are regularly used within every company. And yet,
What is customer experience (CX) and how to use it effectively?
Whitepaper Customer experience In today’s society, it’s not just about offering products or services. There is an increasing emphasis on
5 tips to reward loyal customers!
Whitepaper Loyal customers As a business, it’s important not only to acquire new customers, but also to retain existing customers
The customer journey: what is it and how to map it?
Whitepaper Customer journey A customer journey, also known as a customer journey, is very important for every organization. By means
The success of setting up a loyalty program
Whitepaper Set up loyalty program Loyalty programs have long been an important tool for businesses. This is to promote customer
What is a loyalty program?
Whitepaper Loyalty program A loyalty program can be a good strategy for businesses to promote customer loyalty and increase customer
