+21%
Active members
+19%
Spend per transaction
+13%
Visit frequency
How do we drive Revenue and Profit?
Turn customer loyalty into a measurable growth engine; attracting, retaining, and extracting more value from every customer relationship.
Grow & Activate Member Base
Convert one-time buyers into loyal members with smart incentives and reward logic.
Grow Member Basket Size
Incentivize higher basket value using targeted rewards and tier-based progression mechanics.
Optimize Member Contribution Margin
Reward your highest-value customers more, and get more back in return.
Drive Member Visit Frequency
Targeted rewards and tier-based progression that keep members coming back more often.
Go live in 10 weeks!
Three phases with clear owners on both sides. Ten weeks is realistic when your POS and app partners are involved from day one.
Weeks 1-3: Design
We define goals, mechanics and KPIs together and map your systems. NeoDay runs the workshops; you appoint a project owner and approve the program design.
Weeks 4-7: Build
NeoDay configures the platform, campaigns and front end. Your IT team, POS vendor and app agency connect through our ready-made connectors and API.
Weeks 8-10: Launch
We test end to end with your team, train your marketers and go live after your sign-off. Customer success stays on board after launch.
One platform. All loyalty mechanics.
Discover the capabilities, solutions, and industry expertise that help consumer brands turn loyalty into measurable growth.
Frequently Asked Questions
We have an existing loyalty program. Will switching to NeoDay be complex or disruptive?
Not at all. NeoDay is designed to integrate with your existing systems and loyalty setup, so switching doesn’t have to disrupt your operations. Our platform connects easily with tools like your CRM, POS, and e-commerce systems, allowing you to migrate customer data and loyalty structures smoothly. If you already have your own app or digital environment, you can also integrate NeoDay through our SDK, embedding loyalty features directly into your existing experience without rebuilding it.
What if we do need help in creating or building our Loyalty Campaigns with NeoDay?
You’re never on your own. Every NeoDay customer is supported by a dedicated Customer Success Manager who helps you design, launch, and continuously improve your loyalty campaigns. Our team brings years of hands-on experience in loyalty strategy, helping retailers and consumer brands choose the right mechanics.from points and tiers to gamification and personalized rewards. Together, we ensure your program delivers measurable results and keeps customers engaged. Beyond the platform itself, we act as a strategic partner, sharing best practices, campaign ideas, and insights to help you get the most value from your loyalty program.
How does NeoDay ensure data security and privacy for our customers' information?
NeoDay is ISO 27001 certified, which means it adheres to internationally recognized standards for information security management. The platform secures customer data across access, storage, and integration points. It also supports enterprise-grade features like OAuth2 and SSO for secure authentication and provides detailed activity monitoring and secure data exports for transparency and governance.
We're hesitant about investing in a loyalty program. Can NeoDay guarantee positive results?
While we cannot guarantee specific outcomes, NeoDay’s proven track record in loyalty campaigns ensures you’re partnering with a trusted solution. Our powerful customer loyalty software and expert support maximize program performance by reducing time to market, minimizing resource dependencies, and accelerating time to value. A formula which increases results while decreasing resources and time to value is no rocket science for us.