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Whitepaper Customer value The retail world is experiencing a green revolution. Sustainability is no longer a niche concern; it’s a core value for today’s eco-conscious consumers. But how can you take advantage of this change to not only attract these valuable customers but also to increase your profits? The solution can be found in a […]

Whitepaper Customer value In today’s competitive retail landscape, maintaining customer loyalty and engagement is more challenging than ever. Recognizing this, Dia Espana, a leading proximity retailer in Spain, understood this well. To stay ahead of the curve, they began on a digital transformation process, revamping their loyalty program with the NeoDay Loyalty Platform. This strategic

Whitepaper Customer value In today’s fiercely competitive retail environment, customer loyalty is no longer a luxury, it’s a necessity. Businesses need to go beyond simple points-based programs and create meaningful connections with their customers. This is the point where NeoDay, a leading provider of advanced loyalty solutions, comes into play. NeoDay’s innovative loyalty platform empowers

Whitepaper Customer value Business is all about understanding and improving the value that customers bring to your business. Customer value is an important process that helps companies to understand and optimize the value of their customers. In this blog, we’ll tell you all about customer value: what exactly it entails and what ways there are

Whitepaper Customer satisfaction It’s no secret: in a world where the customer is king, customer satisfaction makes all the difference. Whether you’re just starting out or have been in the industry for years, your customers’ feedback is worth its weight in gold. But how do you gather this valuable information? You guessed it: with a

Whitepaper Customer satisfaction How can you make your business even more successful? By gaining insight into customer satisfaction, of course! Satisfied customers are more loyal, make repeated purchases, and engage in word-of-mouth marketing in their own network. But how do you get to know more about customer satisfaction? You do this by measuring customer satisfaction!

Whitepaper Customer satisfaction When you walk into a café and the atmosphere is warm, the coffee is delicious and the barista smiles genuinely at you, you know you want to come back there. The same is true for any business. After all, the feeling customers get when they are satisfied with a service or product

Whitepaper The retail landscape is undergoing a digital transformation. Modern customers seek more than just good deals; they expect personalized shopping experiences tailored to their specific needs. This is where Artificial Intelligence (AI) comes into play, revolutionizing retail loyalty programs and customer engagement. AI offers unique solutions that resonate with contemporary consumers. Let’s explore some

Whitepaper In the fast-changing retail world of today, customers desire personalized and seamless shopping experiences. In order to thrive in this highly competitive market, traditional loyalty programs based solely on points and discounts are no longer enough. It is important for retailers to focus on engaging with customers and understand the significance of experiential loyalty

Whitepaper Customer success Picture this: it’s a busy monday morning and you’ve just run out the door to catch the train. On the way to the station, you suddenly realize that you have forgotten your wallet. Your heart starts beating faster and you feel a knot in your stomach. But then you remember that you’ve