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Whitepaper Loyal customers As a business, it’s important not only to acquire new customers, but also to retain existing customers and reward loyal customers. Research shows that retaining existing customers costs less than attracting new ones. In addition, loyal customers will be more likely to purchase additional products or services and recommend your business to […]

Whitepaper Customer journey A customer journey, also known as a customer journey, is very important for every organization. By means of a customer journey, you map out the needs and behavior of (potential) customers. You can then adjust different strategies accordingly. By responding well to your company’s customer journey, the customer experience will improve and

Whitepaper Set up loyalty program Loyalty programs have long been essential tools for businesses. They promote customer loyalty and enhance business outcomes. These programs help companies build valuable relationships with their customers, fostering retention and encouraging repeat purchases.In this blog, we will explore how to set up a loyalty program and demonstrate how it can

Whitepaper Loyalty program A loyalty program can be a good strategy for businesses to promote customer loyalty and increase customer satisfaction. Customers can earn rewards based on their purchases or engagement with a particular brand. Loyalty programs have become popular in various sectors. But what exactly is a loyalty program and how can it help