By understanding your customer’s motivations, you can develop a strategy that will keep them returning to you over the long term. Three-quarters of European internet users buy online, therefore digital presence is crucial in interacting with your customers. The retail purchasing journey has many levels. Customers may browse in-store to ultimately purchase a product through their smartphone. It is vital you find innovative ways to attract and convert customers throughout their journey.
NeoDay helps you identify customer behavior and influence them to return. Take action against the weakening reach of your traditional communication channels. Bridge the gap between the off- and online experience. Add fun to your shoppers’ experiences while cultivating loyalty to your brand. Focus on what really matters – creating personalized campaigns and offering a unique value exchange throughout the whole customer lifecycle, which will ultimately boost revenue.
Divide your shoppers into segments based on their behavior and reward them accordingly. Learn from your gathered data and set up tiers that reward your most loyal ambassadors with the privileges they deserve. NeoDay’s proven algorithms help to refine your segments for optimal results.
Flexible, personal and trackable; digital coupons are powerful rewards in a loyalty program, and a genius way to lead your customer back to your business. Discover options for visualization and verification of coupons, with or without POS integration.
A stable and secure connection with your Point of Sale system leads to a wealth of data; endless opportunities to reward behavior, targeted and personalized to every user. The NeoDay marketplace offers the most common POS integrations, however the support team can assist in providing other custom integrations.
Use creative loyalty solutions to identify your customers and incite them to keep coming back to your shop.
Increase brand loyalty with next-level campaigning, without the need for code or third parties for implementation.
Employ innovative means to fight market challenges, like electric cars and changing customer needs.
Entertain and engage your audience through powerful gamified campaigns, perfectly suited to your industry.