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NeoDay in retail

Use creative loyalty solutions to identify your customers and incite them to keep coming back to your shop.

Stay relevant to your shoppers

By understanding your customer’s motivations, you can develop a strategy that will keep them returning to you over the long term. Three-quarters of European internet users buy online, therefore digital presence is crucial in interacting with your customers. The retail purchasing journey has many levels. Customers may browse in-store to ultimately purchase a product through their smartphone. It is vital you find innovative ways to attract and convert customers throughout their journey.

 

NeoDay helps you identify customer behavior and influence them to return. Take action against the weakening reach of your traditional communication channels. Bridge the gap between the off- and online experience. Add fun to your shoppers’ experiences while cultivating loyalty to your brand. Focus on what really matters – creating personalized campaigns and offering a unique value exchange throughout the whole customer lifecycle, which will ultimately boost revenue.

favored features in retail

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Add a unique identifier to every savings campaigns’ stamp or kids campaigns’ collectable to make them unique and trackable. Enrich the campaign journey by adding attractive digital elements such as games or digital-only rewards.
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The ultimate device to track your customer’s shopping behavior and offer them the most relevant communication and rewards. In-app generated customer cards can be linked to all common cash register systems.
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Gifts and discounts are a great incentive for shoppers to participate in loyalty programs. NeoDay’s innovative reward shop can be fully customized and internationalized with multiple partners and PSPs. It can also connect with other NeoDay features, allowing for instance the purchase of a campaign lottery ticket or tier upgrade.
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Divide your shoppers into segments based on their behavior and reward them accordingly. Learn from your gathered data and set up tiers that reward your most loyal ambassadors with the privileges they deserve. NeoDay’s proven algorithms help to refine your segments for optimal results. 

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Flexible, personal and trackable; digital coupons are powerful rewards in a loyalty program, and a genius way to lead your customer back to your business. Discover options for visualization and verification of coupons, with or without POS integration. 

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Whether it’s long-term rewarding of transactional and other behavior with loyalty currency or short-term activation to boost a quiet period or particular product group. Retail lends itself perfectly to the whole spectrum of campaigning options.
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A stable and secure connection with your Point of Sale system leads to a wealth of data; endless opportunities to reward behavior, targeted and personalized to every user. The NeoDay marketplace offers the most common POS integrations, however the support team can assist in providing other custom integrations.

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NeoDay offers fully tested SDKs for Android and iOS to integrate with your existing app, enhancing its value while keeping your customer’s user experience convenient and recognizable. Think of a digital customer card, in-app challenges or enriching an in-store campaign with a digital extension.
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If you don’t have an app, NeoDay can help you create a native app with ease. Fully customizable with all the best NeoDay features to help you attract and convert your shoppers. No need for mobile developers: build it yourself via NeoDay’s backoffice interface.

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Retail

Use creative loyalty solutions to identify your customers and incite them to keep coming back to your shop.

FMCG

Increase brand loyalty with next-level campaigning, without the need for code or third parties for implementation.

Petrol

Employ innovative means to fight market challenges, like electric cars and changing customer needs.

Leisure

Entertain and engage your audience through powerful gamified campaigns, perfectly suited to your industry.

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