NeoDay Loyalty: Points, Tiers, Rewards
Design loyalty experiences with the primary layer of successful loyalty; member cards, points, tiers, coupons, reward shops and more.
Points & Tiers; Your first layer of loyalty
The first layer of a successful loyalty starts with NeoDay Loyalty—points, tiers, rewards, and a reward shop. This foundational structure drives consistent customer behavior and sets the stage for deeper engagement. Without it, even the most advanced tactics can fall short of delivering lasting value.
Seamless cross-platform customization
Deliver loyalty experiences that look and feel like your own, without needing any IT skills. Our platform offers deep customization—visuals, interactions, and components can be tailored to match your brand identity across web, SDK integrations, or as a stand-alone app. Every element is designed to blend effortlessly into your digital ecosystem, ensuring a consistent, premium user experience on iOS, Android, or web: without touching any line of code.
NeoDay Loyalty - capabilities overview
Member card
Deliver a branded, scannable member card with tier-based variations and flexible formats—QR, barcode, or alphanumeric.
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Loyalty points
Reward and retain customers with a flexible points system—fully customizable for earning, redeeming, and driving loyalty behaviors.
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Loyalty tiers
Define custom rules per tier to tailor the experience. Users are motivated to stay active to maintain or advance their tier, unlocking better rewards.
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Reward shop
A Reward Shop where users redeem points for valued rewards—integrated with unlimited partners and PSPs for flexible, scalable fulfillment.
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Multi-currency
Let users pay with real and loyalty currency—individually or combined. Drive value, increase flexibility, and offer deeper rewards.
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UniQodes
Identify and engage users with unique, scannable UniQodes—perfect for tracking activity, linking profiles, and triggering rewards.
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Coupons
Distribute digital coupons via app, email, or POS—fully configurable in format and logic, and tailored for every user or campaign.
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NeoD.ai Engine -
Intelligent Loyalty
Forget one-size-fits-all. NeoD.ai learns in real time, predicts what each user is likely to do next, and tailors every interaction to feel like it was made just for them. One shopper gets a perfectly-timed reward challenge; another, a next-best offer that hits the mark. The secret? Smart AI that keeps things relevant, motivating, and just challenging enough to spark action—without ever pushing beyond reach. No two journeys are alike, and that’s exactly the point.
Member card
Drive engagement from the first touchpoint: create a dynamic, branded experience with fully configurable member cards. Customize visuals, user details, and quick links—then tailor each card by tier. With support for QR codes, barcodes, and alphanumeric formats, it’s a flexible way to bring your loyalty program to life. Cards can be updated in real time to reflect tier changes, new rewards, or seasonal branding—ensuring relevance at every touchpoint.
Loyalty points
Reward and retain customers with a highly customizable points system. Whether it’s purchases, actions, or behaviors, you define how points are earned and redeemed. Support for complex earning rules, bonuses, and unlimited currencies gives you the control to align loyalty with real business impact. NeoDay is designed to adapt to any market or use case, allowing for targeted incentives that drive consistent engagement and measurable outcomes.
Loyalty tiers
Keep customers coming back with a structured tier system that rewards ongoing loyalty. As users climb tiers, they unlock enhanced benefits and exclusive perks—motivating sustained activity and deeper brand connection. Each tier is fully configurable, allowing you to define specific rules, thresholds, and rewards that align with your strategy. It’s a proven way to reduce churn and foster lasting relationships.
Reward shop
Boost engagement with a customizable Reward Shop where users redeem points for meaningful rewards. From products to exclusive perks, it offers a personalized way to recognize loyalty—turning every interaction into a reason to stay connected. The shop can be integrated with unlimited reward partners, each with their own PSPs, giving you full flexibility to scale your reward offering and tailor it to diverse customer needs and regional markets.
Multi-currency
Let customers pay in every way—fueling flexibility, spend, and satisfaction. NeoDay supports true multi-currency transactions, allowing customers to pay with real money, loyalty points, or a mix of both. This flexibility empowers you to offer deeper discounts on select products when currencies are combined—enhancing reward appeal while driving incremental spend and engagement.
UniQodes
Capture customer data from every interaction with UniQodes. UniQodes are unique, scannable codes that let you connect offline and online experiences. Whether printed, emailed, or embedded in campaigns, they identify users instantly and trigger personalized actions—from reward claims to profile linkage. Fully trackable and easy to deploy, UniQodes bring precision and interactivity to your loyalty strategy.
Coupons
Distribute targeted offers with NeoDay’s flexible digital coupon engine. Whether you’re driving urgency, rewarding loyalty, or boosting specific products, our system supports personalized coupons delivered via email or in-app. Choose from single-use or batch codes, with formats like QR, barcode, or alphanumeric—fully ready for POS integration. Real-time validation and performance tracking ensure every coupon campaign delivers measurable results.
10-week implementation
Most loyalty program integrations take six months— while NeoDay’s structured implementation process can launch yours in 10-weeks with seamless data migration, design, and training.
Cut IT dependency
NeoDay’s user-friendly back office and out-of-the-box frontend let marketers manage loyalty campaigns independently, with no need for developers or extra support.
Superior gamification
NeoDay’s multiple gamification capabilities help build meaningful customer relationships. Powered by Neod.AI, it can personalize campaigns and predict customer needs.
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