Customer satisfaction survey: here’s how to do it
Customer satisfaction survey: here’s how to do it
It’s no secret that in a world where the customer is king, customer satisfaction is really important. Whether you’re just starting out or have been in …
May 23, 2024 9:30:00 AM
2
min read
Customer retention: what it is and how to realize it?
Customer retention: what it is and how to realize it?
Customer retention is important to any business’s success, as it involves retaining existing customers and encouraging repeat purchases. It is more co …
May 17, 2024 12:30:00 PM
3
min read
What is a loyalty program?
What is a loyalty program?
A loyalty program can be a good strategy for businesses to promote customer loyalty and increase customer satisfaction. Customers can earn rewards bas …
May 16, 2024 12:00:00 AM
3
min read
The customer journey: what is it and how to map it?
The customer journey: what is it and how to map it?
A customer journey, also known as a customer journey, is very important for every organization. By means of a customer journey, you map out the needs …
May 13, 2024 6:30:00 AM
4
min read