Smart Loyalty Analytics.
Less Guesswork.
Monitor, analyze, and act on loyalty data in real time. With dashboards, exports, and predictive insights, NeoDay helps you optimize strategy and stay in control.
Measure, export,
and optimize your data
Access real-time analytics, predictive insights, and structured data exports to your own systems. Monitor user activity, automate reporting, and fuel smarter decisions with advanced dashboards and full transparency into every aspect of your loyalty operations.
NeoDay - Insights & analytics capabilities
Advanced analytics
Track performance in real time with operational dashboards and unlock deeper insights like churn prediction and predicted interactions.
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Customer portal
Quickly access customer history, status, and activity—empowering your team to handle support and inquiries with clarity.
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(User) Data export
Easily export structured program data to your own environment—ready for reporting, analysis, or integration with your existing stack.
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Activity monitor
Assign roles and track actions—ensuring every team member has the right access to the tools, with full visibility and accountability.
Read moreAdvanced analytics
Access real-time dashboards for every campaign component—plus advanced insights like churn prediction and next-best interaction timing. NeoDay’s analytics help back-office users understand what’s happening now and what’s coming next, so you can act with confidence and precision.
Customer portal
The Customer Lookup portal gives your teams instant access to a full view of any user’s activity across the NeoDay platform—points, tiers, campaigns, and more. Whether responding to support tickets or investigating behavior, it’s your real-time window into the loyalty journey.
(User) Data exports
NeoDay supports structured data exports for reporting, analytics, and modeling—directly into your data warehouse or preferred environment. Your program data remains yours: accessible, well-organized, and ready to integrate with your existing tools and workflows.
Activity monitor
Maintain operational control with detailed activity monitoring across your loyalty back office. Track every change—from point adjustments to campaign edits—with logs of past and current values to support transparency, auditing, and secure team collaboration.
10-week implementation
Most loyalty program integrations take six months— while NeoDay’s structured implementation process can launch yours in 10-weeks with seamless data migration, design, and training.
Cut IT dependency
NeoDay’s user-friendly back office and out-of-the-box frontend let marketers manage loyalty campaigns independently, with no need for developers or extra support.
Superior gamification
NeoDay’s multiple gamification capabilities help build meaningful customer relationships. Powered by Neod.AI, it can personalize campaigns and predict customer needs.
Learn more about our platform
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