Scratch Cards

Give your loyalty members a digital scratch card experience that drives repeat behavior, keeping your brand top of mind.

NeoDay app screen showing a scratch card campaign overview
NeoDay app screen showing a scratch card game in progress
NeoDay app screen showing a scratch card game in progress

Overview

From transaction to interaction.

Scratch Cards are interactive, instant-win mechanics that transform routine purchases into exciting win moments. By adding a layer of instant reward to your loyalty programme, you give customers something to look forward to at every visit, keeping them engaged, coming back, and spending more.

Controls

Your scratch card campaigns, your rules.

Define win probabilities, set reward limits, and control how often your Scratch Cards are played, all from one place.

Win configuration

Decide when customers win and how often rewards are given to boost engagement rates.

NeoDay app screen showing a scratch card prize reveal

Real-time insights

Track participation, win rates, and reward distribution to optimize campaign performance.

NeoDay app screen showing a scratch card reward game

Reward setup

Assign points, coupons, or prizes to each outcome with full control over value and availability.

NeoDay app screen showing a scratch card prize confirmation

Frequency & limits

Set play limits per user, session, or campaign to encourage repeat interaction and prevent overuse.

NeoDay app screen showing a quiz question with multiple choice answers

Results

Results worth scratching for.

Higher visit frequency

Gather accurate, consent-based data directly from customers across every interaction

Increased app engagement

Use insights to tailor rewards, campaigns, and communication based on customer behavior and preferences

Stronger customer loyalty

Interactive formats increase participation compared to passive data collection methods.

FAQ

Frequently Asked Questions

Find answers to common questions about scratch cards.

Are scratch cards suitable for all industries?

Yes, scratch cards are highly flexible and can be used across retail, QSR, fuel, and other sectors to drive engagement and incentivize specific behaviors.

Can scratch cards be combined with other loyalty mechanics?

How do NeoDay Scratch Cards support data-driven decision making?

Can scratch cards be used across channels?