NeoDay’s loyalty software helps cinemas launch loyalty programs in days - driving repeat visits, more F&B sales, and stronger audience relationships.
Outcomes
Reward better. Earn better.
Fill more seats, more often
NeoDay turns visits into habits. Personalized challenges and milestone rewards make every cinema trip feel rewarding, driving guests to return more often.
Maximize spend per guest
Boost high-margin sales by encouraging repeat food & beverage purchases. Timed challenges and smart geo-suggestions nudge guests to buy more.
Top of mind between visits
Keep your brand top of mind with interactive challenges, quizzes, and reward calendars. Give customers a reason to stay in the app and surprise them with moments of delight.
Playbook
A Customer Journey
Concept
When the movies can’t deliver, loyalty can.
Cinemas today must compete for habits, not just attention. NeoDay turns one-time visits into recurring experiences by connecting with guests before, during, and after the credits roll.
With gamified moments like Shake & Win, F&B challenges, and seat upgrades you can nudge movie fans to spend more while they also win. These interactions fit naturally into the moviegoing journey, giving guests a reason to return to your cinemas.
Increase F&B spend and visit frequency by tailoring milestone rewards to each guest. From scanning a poster to unlocking a new tier, you turn every movie visit into a high-value, connected experience.
FAQ
Frequently Asked Questions
The questions we’re most often asked about the cinema industry.
We already have our own app, can we add loyalty on top of it, without getting rid of our app?
The NeoDay SDK allows cinemas to seamlessly integrate a full-featured loyalty program into their existing mobile apps or websites, whether on iOS, Android, or web. It enables native integration of loyalty elements like points, tiers, rewards, digital coupons, and gamified experiences such as scratch cards or stamp cards. All business logic like earning rules, redemption flows, and campaign triggers, is managed centrally in the NeoDay back office, so the SDK handles only the presentation layer.
Can we reward customers for both ticket purchases and concessions, and how are those rewards redeemed?
Yes. Loyalty rules can be triggered by ticket purchases, food and beverage spend, or a combination of both, allowing you to reward the full cinema experience, not just attendance. Rewards and coupons are delivered digitally and redeemed at the cinema using QR codes or barcodes at the POS. All redemption rules, such as valid showtimes, specific movies, or eligible concession items, are fully configurable in the back office.
What if we do need help in creating or building our Loyalty Campaigns with NeoDay?
NeoDay is built to be powerful, even for teams of one. Its intuitive back-office gives you full control to launch, manage, and optimize campaigns without requiring a large team or technical expertise. Whether you’re setting up a tiered program, configuring gamified promotions, or tracking campaign results, it’s all streamlined so one person can do the work of many. And you’re never on your own, our dedicated Customer Success Management (CSM) team is here to support you with onboarding, strategic advice, and hands-on guidance whenever needed. You get the flexibility to run your program independently, with expert backup whenever you want it.
How much time does it really take to set up a Loyalty Program with NeoDay?
NeoDay is designed for rapid deployment. Thanks to its modular architecture, pre-configured mechanics (like points, tiers, and digital coupons), and flexible integrations with CRM, POS, and e-commerce systems, you can go live in just 10 weeks, not months. Whether you’re starting from scratch or migrating from another provider, NeoDay’s streamlined onboarding and campaign builder tools accelerate setup while keeping your team in control.