NeoDay x Pushwoosh
Delight customers on channels they already use
Points, tiers and rewards only drive visits when members know about them. NeoDay and Pushwoosh turn every loyalty moment into a personal message on push, email, SMS or WhatsApp.
Company Description
About Pushwoosh
Pushwoosh is an omnichannel customer engagement platform for messaging, segmentation, analytics, and optimization, already used by brands across gaming, fintech, retail, and media to reach customers across push, email, SMS, and WhatsApp. Behavioral triggers and cross-channel orchestration turn one-time activity into repeat engagement and measurable lift in customer lifetime value.
The Problem
Where brands lose customers
Most brands already have a loyalty program. The hard part is reaching members at the right moment, and making the program feel like it was built for them. When that fails, it fails quietly, and it costs visits and revenue.
Points that expire unused
Points run out before anyone sends a reminder.
Rewards nobody claims
A member has enough points for a reward and never finds out.
Upgrades nobody sees
A tier upgrade lands in an app the member hasn't opened this week.
Perks users don't know
The birthday reward goes out on the one channel the member never checks.
Playbook
Selected use cases
One connected system for loyalty and engagement
More channels won't turn loyalty into revenue on their own. Reaching the right member with the right message at the right moment will. Talk to our team to see NeoDay and Pushwoosh working together.
