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Frequently asked questions
How is the NeoDay licence priced?
On three choices: the modules (points and tiers, gamified experiences, or both), the front end (web, the SDK in your own app, or a white label app) and your current or expected number of members. The price is set once, up front, so more active members do not raise the bill.
Is the implementation included in the licence price?
No. The one-off implementation and any custom integrations are quoted separately, after a short scoping call, and included in your proposal.
How quickly do I receive a price?
A loyalty specialist checks the calculation for your choices and sends it to you within two working days.
How long does it take to go live?
A NeoDay loyalty program can be live in as little as 10 weeks.
Can I see what a program could return before I ask for a price?
Yes. The business case calculator gives an indicative estimate from four questions, without an email address.